Federal investigator Eric Houtmann reported more than 100,000 stalled contracts in Flanders alone, and this includes more than 20,000 problematic files from network operator Fluvius.
Fluvius spokesperson Bjorn Verdud talks about 15,000 suspended contracts in Fluvius itself and 5,000 contracts in Atrias, the new data platform rolled out across Belgium in November 2021 to better manage usage data for every electricity and gas consumer in our country. Already in November 2021, Atrias warned about billing delays and difficult supplier changes: these problems remain.
Federal Ombudsman Eric Houtmann is not reassured: he fears that the problems will surely continue until the end of this year. In Fluvius they sound more optimistic. A task force was formed with network operators, Atrias and energy suppliers a few months ago. They must deal with blocked files individually in joint consultation.
“Total coffee specialist. Hardcore reader. Incurable music scholar. Web guru. Freelance troublemaker. Problem solver. Travel trailblazer.”
European gas prices rose by 22%
Do you want your own home but is the building too expensive? Four surprising alternatives were examined MyGuide
Perfect WiFi signal everywhere in and around your home: This is how Mesh helps and this is what you pay for | MyGuide