Gunther Carré bought the Délipain range of sandwiches at the beginning of this week from the Aldi store in Kampenhout. In one of the sandwiches, to his great surprise, he found a piece of iron about three centimeters in size. Gunther immediately contacted Aldi and the Federal Agency for Food Chain Safety (FASFC), but had not received a response at the time of writing.
Our editors have also contacted Aldi. Spokesman Dieter Snook says the supermarket chain is currently investigating whether Gunter was the only one to report the piece of iron or whether there have been any other similar complaints. It looks like Aldi will provide an explanation as soon as possible.
The FASFC responded that it had yet to examine Gunther’s complaint in detail, but its spokeswoman Helen Ponte confirms that an investigation into the incident will be opened. “Every consumer complaint on the site is investigated as quickly as possible,” Ponte said. “Then we go to the scene to see what the cause is. Maybe something went wrong during the production process, or it could be an isolated case.” Therefore, research should provide more clarity. “On this basis we can then take the necessary measures,” Ponte concludes.
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