On the first day of the festival, Jazz Middelheim in Antwerp’s Parc den Brandt had to deal with a technical malfunction, which caused long lines for food and drinks. On Twitter, a number of visitors complained: “30 queues for entry, 45 ‘queues for drinks, 45 ‘promise of food’,” a Twitter visitor wrote from the festival’s website. The organization apologizes on Facebook and says that the technical problems have been resolved.
This may be Antwerp’s long-awaited first music festival, but the first day of jazz in Middelheim did not go smoothly. On the first night, many complaints surfaced on social media about long queues at bars. On Twitter, visitors have shared photos of the long queues in Middelheim.
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Excuses
Jazz Middleheim encountered a technical problem on Friday evening that caused repayment problems. On Facebook, the organization apologizes for the unexpected queues that have arisen as a result. “There have been quite a few disappointment and disappointment reactions,” said organizer Bertrand Flemang. We also thought it appropriate to apologize for the technical difficulties.”
solving problems
According to Flemang, the logistical misery has to do with Corona’s actions. “The minute you fail to use the internet and devices, you as the organizer can only watch,” he explains. In the coming days, the organization will be looking at exactly how this could happen. “But that doesn’t solve anything for the people who were present on Friday.”
No more problems are expected on Saturday. “The problem was already resolved yesterday.” So Flemang looks positively at that day. “It was an exceptional day with exceptional concerts and an exceptional atmosphere. The rush with STUFF was unprecedented. And most people came out beaming with happiness. There was frustration with the wait, but it wasn’t the feeling for most people.”
Read also: Jazz Middleheim finally stretches his legs after a year and a half!
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