Printer and scanner have become essential devices in many homes as people work from home. So it’s very difficult that some macOS scanners seem to work poorly. When the scan starts, an error message appears saying there is no permission to use the app. Apple now says it will fix this issue in the near future.
new vagina support On the Apple website describes the problem. The page states that some macOS users are getting an error when they try to use a scanner in macOS apps Photolader or in Printer & Scanner Preferences in System Preferences.
Temporary Fix for macOS Scanner Issues
The error message indicates that you do not have permission to open the application, followed by the name of the scanner driver. The message says to contact your computer or network administrator for assistance. A message may also appear indicating that your Mac is unable to connect to the device (error -21345).
Apple says it is working to fix the problem. Until then, you can follow the steps below:
- Close all open applications.
- Choose Go → Go To Folder from the Finder menu bar.
/Bibliotheek/Image Capture/DevicesThen press the enter key.
- In the window that opens, double-click on the application mentioned in the error message. It’s the name of the scanner driver. Nothing should happen when you open it.
- Close the window and open the application you used to scan.
The new scan should now continue normally. If later you want to scan from another app and get the same error message, repeat the above steps.
For those struggling with this problem, there’s another disappointing announcement: Apple hasn’t announced when the bug fix will appear in macOS.
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