US carrier United Airlines will offer a new way for passengers to board starting Thursday. Thanks to Wilma’s method, they can board a plane up to two minutes faster.
Typically, aircraft are packed from front to back. First class, business class and premium class first, followed by economy class: first those who sit in the front of the plane and then those who have a seat in the back.
In economics, United is changing the system. From now on, passengers sitting near windows and emergency exits will board first. This is followed by those sitting in the middle seat and finally the passengers who have a seat on the middle aisle panel. This is evidenced by an internal memo that ABC News was able to view. People on the same reservation – such as families – are still allowed to board together.
The WILMA method has already been tested on some domestic flights in the United States. From now on, it will be used on domestic flights and a number of foreign flights. According to United, there is a greater need for efficiency as boarding time has increased by two minutes since 2019.
Two minutes may not seem like a lot, but on shorter routes with heavy traffic, delays tend to gradually build up, causing later flights to run later than scheduled.
The timing of the introduction of the new rule was not chosen by chance. The end-of-year season is approaching, including Thanksgiving (November 23), the Christmas holidays, and New Year’s. It’s a very busy period for airlines, who often face delays.
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