What if there is still a budget on your wrist after the festival? To get it back, it turns out people have to pay. At Rock Werchter, for example, the amount was 3.5 euros, the value of one coin. There’s been a lot of criticism about this: Is it really permissible to ask for money to get your money back? State Secretary for Consumer Protection Alexia Bertrand (Open VLD) asked the Economic Inspectorate to start an investigation. Preliminary conclusions are now known.
“The Economic Inspectorate has looked at it, but there are no indications that it would be disproportionate,” Bertrand says on Radio 1’s Breakfast Conversation on Radio 1’s Morning programme. It will be completed, but if no issue is taken, I will take note of it.” The Secretary of State is satisfied that there is now clarity on this, but he would like to discuss this with the sector. “I can understand the idea that there is a small cost price. It’s about the amount. Some festivals charge exorbitant fees. It has to be balanced.”
During its investigation, the Economic Inspectorate also found some violations, especially with regard to prices and the way they are indicated. “It should be clear whether it is in Euros or Euros, for example Coins. “We will discuss this as well,” Bertrand says. “So that the consumer is better informed and knows what to expect.”
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